Upon booking with Riad Chi-Chi the client explicitly agrees to the payment and cancellation terms and conditions as set out below.

Payment Policy

• 25% deposit required to secure the booking.
• The remainder is payable two weeks prior to arrival.
• For short-term bookings (i.e. arrival within 4 weeks) the remainder is payable in the riad.
• For bookings for the whole riad, a 50% deposit is required. The balance is payable 14 days prior to arrival.

 

Payments in advance can be made via Paypal (where you can use your credit card to pay) or by bank transfer. The riad will supply payment instructions. Payments in the riad can be made in cash or by credit card (Mastercard, Visa or Maestro). Payments by credit card will be made in Dirhams at the prevailing rate of exchange.

Credit Card

In any event, a valid credit card is required by Riad Chi-Chi to guarantee a reservation. This guarantee may be made confidentially by secure server at the time of making a reservation online or by sending a fax to Riad Chi-Chi.

The credit card will only be debited using the credit card details provided, if a payment or cancellation fee is due under the terms of our payment and cancellation policy.

Cancellation Policy

For notice given prior to arrival date:

21 – 30 days:	25% of total amount
15 – 20:	50% of total amount
7 – 14 days:	75% of total amount
3 – 6 days:	90% of total amount
Less than 3 days:	100% of total amount

 

In the event of premature departure or no-show, the full extent of the stay as originally booked and confirmed, will be charged. The credit card will only be debited using the credit card details provided, if a payment or cancellation fee is due under the terms of our payment and cancellation policy.

 

Cancellation Policy for bookings for whole riad

 

For notice given prior to arrival date:

21 – 30 days:	50% of total amount
7 – 20 days:	75% of total amount
Less than 7 days:	100%

In the event of premature departure or no-show, the full extent of the stay as originally booked and confirmed, will be charged. The credit card will only be debited using the credit card details provided, if a payment or cancellation fee is due under the terms of our payment and cancellation policy.

 

We advise that you arrange travel insurance to avoid problems.
Thank you.